Excellent Comments On Questionnaire!

QUESTIONNAIRE

 

Dear Customer,

 

I would appreciate it if you could take a few moments of your time to complete our questionnaire, regarding your building work we have just carried out for you.  This information is used to help us maintain high standards of quality and care.

 

How would you rate the following

(please put x in relevant box)

POOR GOOD EXCELLENT
Bricklayers     X
Joiners     X
Plumber     X
Plasterers     X
Tiler     X
Roofers     X
Electrician     X
Contracts Manager     X
Quality of overall job     X
Organisation from Contracts Manger     X

 

Any Further Comments:

 

I am highly satisfied with my extension and conservatory.

 

The work was done to schedule and to a high quality. The manager kept me informed at all times of the exact details and schedule of the work, by a variety of media including using WhatsApp when I was abroad on travel. This was very convenient for me. Once the work started, a team worked continuously until it was finished. At the end of the job all the snagging was immediately dealt with before I was expected to pay the final invoice.

 

The workmen were all extremely nice and obliging, punctual, and worked in a disciplined and professional way. Their work was of high quality and any criticisms I made were immediately remedied without quibble.

 

The professional advice I received from everyone involved was very helpful. Everyone  struck a good balance between following my suggestions but at the same time giving me courteous professional advice where their expertise suggested a better way. The subcontractors and suppliers provided equally high-quality service and products.

 

I really have no complaints because any issue that I raised was immediately worked on until I was satisfied without argument or quibble. I would recommend this company to others, and I do.

 

Please write your name and address:

GILLIAN R. FOULGER

 

 

 

 

 

I would like to thank you in advance for your comments, also thank you very much for your valued custom and hope to work with you again in the near future.

Greg Alderson

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