In response to the ongoing threat of Coronavirus (COVID-19), we are closely following the latest advice from the UK Government and NHS. The safety of our customers, staff and wider community is paramount and our number one priority.
We want to reassure you about the steps we are taking, and the plans we’re putting in place to make sure you’ve every confidence in our service.
Firstly, and most importantly, all our staff are washing their hands and taking all precautions set out by the Government, therefore please do not be insulted if we do not shake your hand.
We are currently operating a business as usual approach, however as we are visiting customers in their own home, we would be grateful if you could make us aware of anyone in the household that has any symptoms of cold or flu, in the first instance appointments can be rearranged to a more convenient time.
As you are all aware COVID-19 is an unprecedented situation, that we are adapting to daily.
Our Business Contingency plans continue to be reviewed as the situation develops, please keep checking our website and social media channels for the latest information.