Hi Greg and Ian,
What began as an idea back in March of this year and then suddenly turned unnervingly real in September as our house began to be dismantled and then water invaded has come to a happy end with everything turning out just the way we envisaged, and better.
We chose Alderson because of your good reputation and recommendation by other satisfied customers, and we were not disappointed. Everyone has been professional, courteous and respectful around the house, worked very tidily and cleaned up which was refreshing, and nothing ever seemed too much trouble.
The sub-contractors were all pleasant and very efficient as well.
So, to Paul, Bob, Ian, Derek, Gavin, big foot Ben, Steve, Derek, Jeff, Ian and those whom we will know by face even if we never formally met and those whom I may inadvertently have missed out with apology, a big thank you for maximising the job and minimising the personal disruption to ourselves.
Ian Dunn is a wizard at pulling everything together so efficiently and the operation ran like a well-oiled machine. On top of it all you finished ahead of schedule and if not for the Chicken it could have been even earlier. You deserve congratulations!
We have no hesitation in recommending you as a company from bottom to top.
Have a few beers on us and merry Christmas.
Thank you again for giving us such an amazing extension and so much more.
Quentin and Dianne Smith
I just wanted to let you know that we’ve been nothing but impressed with everyone involved with the work you’ve all done. I did mention this to Ian a couple of weeks ago but may be the feedback from you to the team carries more weight?
1. There was always someone doing something on the job - there was never a “wasted” day. We’ve heard stories from friends were their building team go missing for a couple of days at a time. This was not the case with Aldersons, which I guess was down to Ian’s good management?
2. Ian has been great throughout - accommodating our indecision about where to place the study door, dealing with our last minute requests to put the plywood down for flooring, etc. Louise was very grateful for his management when we had to change the central heating pipes upstairs - she referred to him as “the voice of reason” whilst she was trying to manage the school run and I was in London.
3. Steve is a credit to the company - he was really helpful throughout and ever so patient with my constant inquisitive questions, etc.
4. Please don’t forget the other people involved, who were always polite and respectful.
Thanks again. Rest assured, we’ll recommend you and the team to friends.
A belated thank you for the work your team carried out during 2017-18. The project has just been signed off to our complete satisfaction. The overall standard of work has been outstanding and everyone involved has been courteous and helpful. Ian Dunn deserves special mention - available (even in the USA!!) always cheerful, nothing ever seemed a trouble and problems were resolved without any great fuss. He made our life so much easier during the 6 months of building .
5 Star recommendation
Ed Holmes & Rosie Cooper
We live in Belmont, Durham City and we recently made some major alterations to our house. When deciding which building company to use we got some really good recommendations for Aldersons of Ushaw Moor so we decided to use them. We are so glad we did, it turned out to be a great decision. Right from the start Greg was involved in helping us to plan what we wanted to do and advising us every step of the way. His team of workmen were a pleasure to work with, every single one of them was very professional, courteous and couldn’t have been more helpful. The quality and standard of the workmanship has turned out to be outstanding and Greg project managed the job all the way through so we had nothing to worry about. The job was finished within the scheduled time and within budget and we are so pleased with the finished article and the job that Greg and his team did for us.
If anyone out there is looking for a first class building company then look no further than Aldersons, I would heartily recommend them and would have no hesitation in using them again.
I am highly satisfied with my extension and conservatory.
The work was done to schedule and to a high quality. The manager kept me informed at all times of the exact details and schedule of the work, by a variety of media including using WhatsApp when I was abroad on travel. This was very convenient for me. Once the work started, a team worked continuously until it was finished. At the end of the job all the snagging was immediately dealt with before I was expected to pay the final invoice.
The workmen were all extremely nice and obliging, punctual, and worked in a disciplined and professional way. Their work was of high quality and any criticisms I made were immediately remedied without quibble.
The professional advice I received from everyone involved was very helpful. Everyone struck a good balance between following my suggestions but at the same time giving me courteous professional advice where their expertise suggested a better way. The subcontractors and suppliers provided equally high-quality service and products.
I really have no complaints because any issue that I raised was immediately worked on until I was satisfied without argument or quibble. I would recommend this company to others, and I do.
May I thank everyone at Alderson's for our lovely new extension. It has been an extremely well managed build which has made life very easy for us! The whole team were professional, considerate and courteous, which is so important when they are coming into your home. I wouldn't hesitate to recommend you!
Emma and Lee
Hi Gregg just wanted to say I am over the moon with the work you’ve just completed. The wet room and our new bathroom have exceeded my expectations. The guys working on the job were fab. I expected to be stressed with the mess etc but it was very minimal thanks to them tidying up after themselves. I would be happy to recommend your company to anyone. Thank you for a brilliant job!