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Delighted Client !
Prof Foulger

Dear Greg,

Over the last couple of years Alderson’s has done a lot of work on my house, including adding an en suite bathroom, French windows and a Juliet balcony to the 4th bedroom, completely re-modelling the main bathroom, boarding out the loft, re-roofing and adding a remote-controlled Velux window. In a second project, you built a side extension comprising an office, downstairs toilet and utility room, patio, driveway, fence, new boiler and added a bespoke hybrid sun room/conservatory that I designed myself.

I am completely satisfied with your firm’s work on these projects. The great improvement in convenience and comfort that my family is now enjoying is proof of the excellence of your advice and the high standard of work your firm delivers. Throughout the projects I greatly appreciated your own punctual reliability and keeping me informed of the time-scale of work without burdening me with unnecessary trivia. I particularly appreciated being able to keep in touch with you via WhatsApp and the very quick replies I always got to my messages. This was especially convenient when I was abroad or on the road.

I was very pleased with excellent standard of work delivered by your staff. Their work was skilled, and any criticisms I made were immediately remedied without quibble. Everyone struck a good balance between following my suggestions but at the same time giving me courteous professional advice where their experienced suggested a better way. They worked in a disciplined and professional way, were all good humoured and cheerful throughout the job (a continuous flow of tea and coffee oiled the wheels) and obliged any request I made. The suppliers and auxiliary firms you recommended to provide the flooring, doors, utility room design and fittings, and cobbles and slabs for the driveway and patio were all excellent and provided a good and suitable choice and balance between cost and quality.

Some of the work presented unusual challenges, including liaising with the in-roof solar panel installers and building the (probably unique) sun room/conservatory I requested, providing only a sketch for guidance (it is wonderful!). Nevertheless, I was never burdened with the hurdles you had to overcome and your firm simply dealt with the issues, presented me with choices where appropriate, and got on with the work. I am delighted with all the finished products.

I particularly appreciate that your firm works continuously on jobs until they are finished and deals with all the snagging at the end of the job promptly and immediately. I really have no complaints because any issue that I raised was immediately worked on until I was satisfied without argument or quibble. I would recommend your company to others without hesitation, and I do.

Yours sincerely,

Gillian R. Foulger
24th December, 2018

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Happy Client !
Rich & Rosie

R & B H Alderson have refurbished our bathroom and they have done a fantastic job. We are delighted with the work they have completed. It was planned to perfection with Greg Alderson and the workmen showed expertise, professionalism and ensured that all the work was to a very high standard. In particular the tiler, Stephen, who did a superb job. The work was complete in no time, and they even tidied and cleaned before they left.
We would highly recommend Alderson’s to anyone. Thanks Greg and all for our new bathroom, we love it.

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Very Satisfied Client !
Mr & Mrs Smith

Hi Greg and Ian,
What began as an idea back in March of this year and then suddenly turned unnervingly real in September as our house began to be dismantled and then water invaded has come to a happy end with everything turning out just the way we envisaged, and better.
We chose Alderson because of your good reputation and recommendation by other satisfied customers, and we were not disappointed. Everyone has been professional, courteous and respectful around the house, worked very tidily and cleaned up which was refreshing, and nothing ever seemed too much trouble.
The sub-contractors were all pleasant and very efficient as well.

So, to Paul, Bob, Ian, Derek, Gavin, big foot Ben, Steve, Derek, Jeff, Ian and those whom we will know by face even if we never formally met and those whom I may inadvertently have missed out with apology, a big thank you for maximising the job and minimising the personal disruption to ourselves.

Ian Dunn is a wizard at pulling everything together so efficiently and the operation ran like a well-oiled machine. On top of it all you finished ahead of schedule and if not for the Chicken it could have been even earlier. You deserve congratulations!

We have no hesitation in recommending you as a company from bottom to top.

Have a few beers on us and merry Christmas.

Thank you again for giving us such an amazing extension and so much more.

Quentin and Dianne Smith

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Lovely to get good feedback!!
Mr & Mrs Gregory

Hi Greg,

I just wanted to let you know that we’ve been nothing but impressed with everyone involved with the work you’ve all done. I did mention this to Ian a couple of weeks ago but may be the feedback from you to the team carries more weight?

1. There was always someone doing something on the job - there was never a “wasted” day. We’ve heard stories from friends were their building team go missing for a couple of days at a time. This was not the case with Aldersons, which I guess was down to Ian’s good management?
2. Ian has been great throughout - accommodating our indecision about where to place the study door, dealing with our last minute requests to put the plywood down for flooring, etc. Louise was very grateful for his management when we had to change the central heating pipes upstairs - she referred to him as “the voice of reason” whilst she was trying to manage the school run and I was in London.
3. Steve is a credit to the company - he was really helpful throughout and ever so patient with my constant inquisitive questions, etc.
4. Please don’t forget the other people involved, who were always polite and respectful.

Thanks again. Rest assured, we’ll recommend you and the team to friends.

Cheers,
Chris

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Another happy client !
Mr Holmes & Mrs Cooper

Greg
A belated thank you for the work your team carried out during 2017-18. The project has just been signed off to our complete satisfaction. The overall standard of work has been outstanding and everyone involved has been courteous and helpful. Ian Dunn deserves special mention - available (even in the USA!!) always cheerful, nothing ever seemed a trouble and problems were resolved without any great fuss. He made our life so much easier during the 6 months of building .
5 Star recommendation
Ed Holmes & Rosie Cooper

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Superb feed back from a superb client !
Mr & Mrs Kitching

We live in Belmont, Durham City and we recently made some major alterations to our house. When deciding which building company to use we got some really good recommendations for Aldersons of Ushaw Moor so we decided to use them. We are so glad we did, it turned out to be a great decision. Right from the start Greg was involved in helping us to plan what we wanted to do and advising us every step of the way. His team of workmen were a pleasure to work with, every single one of them was very professional, courteous and couldn’t have been more helpful. The quality and standard of the workmanship has turned out to be outstanding and Greg project managed the job all the way through so we had nothing to worry about. The job was finished within the scheduled time and within budget and we are so pleased with the finished article and the job that Greg and his team did for us.
If anyone out there is looking for a first class building company then look no further than Aldersons, I would heartily recommend them and would have no hesitation in using them again.

Hugh Kitching
Belmont
Durham City

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Delighted to get such great feed back!
Mrs Foulger

I am highly satisfied with my extension and conservatory.

The work was done to schedule and to a high quality. The manager kept me informed at all times of the exact details and schedule of the work, by a variety of media including using WhatsApp when I was abroad on travel. This was very convenient for me. Once the work started, a team worked continuously until it was finished. At the end of the job all the snagging was immediately dealt with before I was expected to pay the final invoice.

The workmen were all extremely nice and obliging, punctual, and worked in a disciplined and professional way. Their work was of high quality and any criticisms I made were immediately remedied without quibble.

The professional advice I received from everyone involved was very helpful. Everyone struck a good balance between following my suggestions but at the same time giving me courteous professional advice where their expertise suggested a better way. The subcontractors and suppliers provided equally high-quality service and products.

I really have no complaints because any issue that I raised was immediately worked on until I was satisfied without argument or quibble. I would recommend this company to others, and I do.